Etihad Business Class Review 2024
Many travelers eagerly anticipate stepping into Etihad Business Class. After years of enduring long-haul flights in economy, the thought of upgrading to a more comfortable and productive space was enticing.
The idea of enjoying personal space, full-flat beds, and luxury services made me wonder: Could Etihad’s premium service justify the investment? In the ongoing debate of business class vs first class, Etihad Business Class stands out as a compelling option, offering luxury without the hefty price tag of first class.
The Business Studio aboard the 787 Dreamliner offers an unmatched blend of comfort and privacy, making it a popular choice for business and leisure travelers. From intuitive seat controls to an impeccable dining experience with the freedom to eat whenever, Etihad Business Class elevates the flight experience in ways the economy simply cannot.
After much anticipation and feedback from colleagues, I decided to try it and see if it truly lived up to its reputation. With private pods, cutting-edge entertainment, and exceptional ground services, Etihad promises more than just a seat—it offers an entirely new way to travel.
In this review, I explore what makes Etihad Business Class unique and whether it’s worth investing in your next long-haul journey.
What is Etihad Business Class?
Etihad Business Class is the premium cabin offering from the UAE’s national carrier, featuring its signature Business Studio design. It’s positioned between Economy and First Class and offers a fully flat bed, priority services, lounge access, and premium dining.
Who Created Etihad Business Class?
Etihad Airways developed the Business Studio concept in collaboration with Acumen Design Associates. It launched in 2014 as part of the airline’s brand transformation program.
Top Benefits of Etihad Business Class
- Fully-Flat Bed: Transform your seat into a 6’8″ bed with premium bedding
- Priority Services: Fast-track security, priority boarding, and dedicated check-in
- Lounge Access: Entry to premium lounges worldwide
- Flexible Dining: Dine-on-demand service with restaurant-quality meals
- Chauffeur Service: Complimentary transfers at most long-haul destinations
Best Features of Etihad Business Class
What sets Etihad’s Business Studio apart from other carriers is its thoughtful design, which is focused on privacy and functionality. During my flight, I discovered several standout features that enhanced the journey.
1. Business Studio Seat
The signature Business Studio pod is 22 inches wide and converts into a fully flat bed. The forward-facing design provides excellent privacy, especially in window seats. The seat’s intuitive controls and multiple pre-set positions make adjustments effortless.
2. Entertainment System
The 18.5-inch touchscreen features Etihad’s E-BOX entertainment system. While not revolutionary, it offers a solid selection of international content and remains responsive throughout the flight. The noise-canceling headphones proved adequate, though not exceptional.
3. Dining Experience
Etihad’s dine-on-demand concept sets it apart from many competitors. I appreciated the flexibility of eating according to my schedule rather than the crew’s. The menu combines Middle Eastern specialties with international options, all served on premium tableware.
4. Ground Services
The end-to-end premium experience includes:
- Dedicated check-in counters
- Fast-track security (where available)
- Lounge access
- Priority boarding
- Chauffeur service at select destinations
Etihad Business Class Pricing
My round-trip ticket from JFK to Abu Dhabi cost $4,200 during a promotion (standard prices range from $4,000-$7,000). Alternative booking options include:
- Etihad Guest Miles: ~120,000 miles round-trip
- Partner airline miles (American AAdvantage, etc.)
- Cash + Miles combinations
- Bid upgrades from Economy (when available)
Etihad Business Class Pros and Cons
After experiencing the service firsthand, here’s my objective assessment of its strengths and limitations.
Pros
- Direct aisle access from every seat
- Genuine flatbed with quality bedding
- Flexible dining schedule
- Comprehensive ground services
- Modern, well-maintained cabin
- Generous baggage allowance (2x32kg)
Cons
- Inconsistent lounge quality outside Abu Dhabi
- Higher price point than some competitors
- Limited route network compared to major alliances
- Variable Wi-Fi performance
- Some seats offer less privacy than others
Alternatives
Consider these alternatives depending on your route:
- Qatar Airways Qsuite: Superior complex product, often similar pricing
- Emirates Business Class: Larger network, competitive pricing
- Turkish Airlines: Better value, slight compromise on comfort
- Singapore Airlines: Superior service, limited routes to Middle East
Experience: Etihad Business Class
Having primarily flown economy, my expectations were cautiously optimistic. The journey began with the chauffeur service in New York – a seamless process that eliminated typical pre-flight stress.
Etihad Business Class offers a remarkable transformation in air travel, especially on long-haul flights. The Business Studio, featured on their Boeing 787 and A380 aircraft, elevates the experience with thoughtful design and exceptional comfort.
With fully flat beds, flexible dine-on-demand service, and a highly functional work environment, the service ensures that passengers arrive well-rested and ready for their next meeting or destination.
Critical features of Etihad Business Class include:
- Fully flat beds for a restful sleep
- A modern and private Business Studio design
- Flexible dining options, allowing you to eat at your convenience
- The Etihad Chauffeur Service, available at select destinations, adds a premium touch to your journey
I’ve gathered that Etihad Business Class promises a luxurious and practical experience, perfect for travelers who prioritize productivity and comfort during long-haul flights.
Conclusion: Should You Book Etihad Business Class?
Etihad Business Class offers a premium travel experience that justifies its price for the right traveler.
It’s especially beneficial for those who value comfort, efficiency, and a seamless journey. This service is ideal for:
- Long-haul flights (over 8 hours) where comfort and rest are essential
- Business travelers seeking a productive and comfortable workspace
- Those who prioritize arriving refreshed and ready for meetings or activities
- Luxury travelers or those celebrating special occasions
The investment in Etihad Business Class is worth it if you prioritize:
- A restful, fully flat bed for quality sleep
- A conducive work environment for uninterrupted productivity
- Flexible dining options that align with your schedule
- A stress-free, all-inclusive airport and onboard experience
Bottom Line: Etihad Business Class is a compelling option if you travel long distances and must arrive refreshed and functional. To maximize value, look for sales and promotions or redeem miles for a more cost-effective upgrade.
Frequently Asked Questions
Is Etihad Business Class ok?
Etihad Business Class provides a luxurious and comfortable experience with fully flat beds, dine-on-demand service, and excellent privacy. It’s a great option for long-haul flights, particularly for business travelers.
Does business class get lounge access at Etihad?
Etihad Business Class passengers can access their premium lounges worldwide, including the exclusive Etihad Business Class lounge in Abu Dhabi. This enhances the travel experience with comfort and amenities before departure.
Is there a dress code for Etihad Business Class?
Etihad does not enforce a strict dress code for business class passengers, but they are expected to dress appropriately for a premium cabin. Smart-casual attire is generally recommended.
Which Etihad planes have new business class?
The new Business Studio is available on Etihad’s Boeing 787 Dreamliner and Airbus A350 aircraft. These planes feature the latest in luxury seating and modern design.
Does Etihad Business Class have a shower?
Etihad Business Class does not have a shower on board, but First Class passengers on the A380 enjoy access to the onboard shower suite. However, Business Class offers luxurious amenities and comfort.
